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The Patient Practice: Specialists in unlocking patient value  

The Patient Practice – Experts in patient marketing, communications and relationship management

 
Di Stafford
Founder and Director

 

Di Stafford, Founder and Director of The Patient Practice

Prior to setting up The Patient Practice, Di gained considerable consumer marketing and communications experience from working across a broad range of industries. She held senior marketing positions in Europe/North America within Unilever, PepsiCo and AXA Assistance/ PPP healthcare. She also worked in a strategic marketing consultancy, with a portfolio of global clients.

Di has worked exclusively within healthcare over the last eight years. In 1998 she was a member of the management team who established the UK's first health and medical communications centre, Access 24 Ltd (now part of AXA Assistance UK), which won several awards for its innovative patient information and support services, including medicine compliance programmes.

She was most recently Head of Patient Relationship Marketing at Pfizer UK, where her role was to bring patient understanding and insight to the pharmaceutical division, and to enhance direct-to-patient communication and relationships. She established Pfizer’s patient relationship marketing capability, and was responsible for the launch of Pfizer’s flagship cross-portfolio patient programme, Brighter Living, an online and direct mail programme providing information and support to patients with long term medical conditions.

Regarded as an industry-leading expert in the subject of patient marketing and communications, she has been actively involved in a variety of patient-related industry initiatives, including the ABPI Involved Patient Task Force and Ask About Medicines Week. She is a Steering Group member of the Patient Information Forum (PiF).

She has authored a number of articles, and is a regular conference speaker on the subject of patient marketing and communication issues.


Come and join the discussion at her blog at Eyeforpharma.com


She can be contacted at: The Patient Practice

 

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